veterans-near-you.com
Privacy Policy
Last Updated: May 14, 2026
Your privacy matters to us. This Privacy Policy explains what personal information Veterans-near-you.com (the "Site") collects, why we collect it, how we use and protect it, and your rights regarding that information. By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.
1. Who We Are
Veterans-near-you.com is operated by its founder as an unincorporated individual business based in Montréal, Québec, Canada ("we," "us," or "our"). For privacy inquiries, contact us at: contact@veterans-near-you.com. This Site is currently in a beta/testing phase and is intended to serve veteran teams and veteran communities primarily in the United States.
2. Information We Collect
2.1 Information You Provide Directly
When you register, create a profile, or otherwise interact with the Site, we may collect:
- Full name and display name
- Email address
- City, state, or general location
- Military branch and service history (if voluntarily provided)
- Organization or team name and description
- Profile photos or other media you upload
- Communications you send us or post on the Site
2.2 Information Collected Automatically
When you visit the Site, we may automatically collect:
- IP address and general geographic location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the Site
- Referring URLs
- Cookies and similar tracking data (see Section 6)
2.3 Information from Third Parties
We may receive limited information from third-party services integrated with the Site (such as authentication providers or analytics tools). We only use such information as described in this Policy.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and profile
- Connect you with other veteran teams and community members
- Communicate with you about your account, updates, or Site features
- Send you relevant newsletters or notifications (with your consent)
- Improve and maintain the Site and troubleshoot technical issues
- Understand how users interact with the Site (analytics)
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with applicable legal obligations
We do not use your information for purposes incompatible with those listed above without your prior consent.
4. Legal Basis for Processing
For users in Canada, our processing is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and Québec's Law 25. We process your data based on:
- Your consent, which you may withdraw at any time
- The necessity of processing to provide the services you have requested
- Our legitimate interests in operating and improving the Site, where those interests do not override your privacy rights
- Legal obligations we are required to fulfill
For users in California (USA), please see Section 9 for your rights under the California Consumer Privacy Act (CCPA).
5. How We Share Your Information
5.1 Publicly Visible Profile Information
Information you include in your veteran team profile (such as team name, location, description, and photo) may be visible to other users and, depending on your settings, to the general public.
5.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Site, including:
- Web hosting and cloud infrastructure providers
- Email delivery services
- Analytics platforms
- Automation tools (e.g., integration and workflow platforms)
5.3 Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of the Site, our users, or the public.
5.4 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to keep you logged in, understand how visitors use the Site, and improve functionality. You can control cookies through your browser settings.
- Essential cookies: Required for the Site to function (e.g., session management). Cannot be disabled.
- Analytics cookies: Help us understand user behavior in aggregate. You may opt out via your browser.
- Third-party cookies: Set by integrated third-party services. Governed by those services' privacy policies.
7. Data Retention
We retain your personal information for as long as your account is active or as necessary to provide services. If you delete your account, we will remove your personal information from active systems within a reasonable period, subject to legal retention requirements. Aggregated or de-identified data may be retained indefinitely.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS), access controls, and regular security reviews. However, no method of transmission or storage is 100% secure.
Please note: This Site is currently in a beta/testing phase. While we apply appropriate care to your data, systems under active development may carry additional risk.
9. Your Rights
9.1 Rights Under Canadian Law (PIPEDA / Québec Law 25)
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for certain uses of your data
- Request deletion of your personal information where we have no legal obligation to retain it
- File a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca)
9.2 Rights for California Residents (CCPA)
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected from you (subject to exceptions)
- The right to opt out of the sale of personal information — we do not sell personal information
- The right to non-discrimination for exercising your CCPA rights
To submit a CCPA request, email contact@veterans-near-you.com with subject "California Privacy Request."
9.3 Rights for Other US State Residents
Various US states have enacted privacy laws that may provide additional rights. Where applicable, we will honor requests consistent with these laws. Contact us to make a request.
10. Children's Privacy
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
11. International Data Transfers
We are based in Canada. If you access the Site from the United States or elsewhere, your information may be transferred to and processed in Canada. Some of our service providers are located outside Canada. When we transfer data internationally, we take steps to ensure appropriate privacy protections are in place.
12. Third-Party Links and Services
The Site may contain links to third-party websites or integrate with external services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify users by email or through a notice on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
14. Contact Us
For any privacy questions, requests, or concerns, please contact:
Privacy Officer — Veterans-near-you.com
Operated by: Vincent Renzi
Montréal, Québec, Canada
Email: contact@veterans-near-you.com
We aim to respond to all privacy inquiries within 30 days.